FAQ

Lockbox Operation

Unfortunately, there is no way to reset the combination if it's been lost or forgotten. You may find reset instructions here.

We are unable to replace lost keys.

Safe Medication Storage

Safe medication storage helps prevent accidental ingestion, especially by children, pets, and vulnerable adults. It also helps protect against medication misuse and theft. There is also personal privacy to consider.

You should store all medications, including prescription drugs, over-the-counter medications, vitamins, and supplements, securely to prevent unauthorized or accidental access.

Our products are designed with safety features like child-resistant locks, velcro alert on the bags, and durable construction to ensure secure storage and peace of mind.

Place your storage unit in a cool, dry area that is out of sight and away from fluctuations in temperature or humidity, such as bathrooms or near heat sources like stoves or radiators.

Always lock your storage unit and keep the key or combination in a place that only adults can access. Educate children about the dangers of medications and emphasize that medications are not candy.

Yes! Our storage products can also be used to secure other potentially hazardous items, such as cannabis products, alcohol, or small sharp objects, ensuring they remain out of reach of children and unauthorized individuals.

Use a damp cloth and mild soap to wipe down the storage unit as needed. Avoid using harsh chemicals that could damage the material. Make sure the unit is dry before placing medications back inside.

Yes, many of our storage units are designed to be portable. Check this video from TSA.

We stand by the quality of our products and offer a 1 year warranty.

Purchasing

Please email your form to mathew@remedyguard.com

1-800-766-0073 info@remedyguard.com