FAQ
Lockbox Operation
I forgot my combination. How do I reset it?
Unfortunately, there is no way to reset the combination if it's been lost or forgotten. You may find reset instructions here.
I lost my keys. Where can I get replacements?
You may contact us to order new keys.
Safe Medication Storage
Why is safe medication storage important?
Safe medication storage helps prevent accidental ingestion, especially by children, pets, and vulnerable adults. It also helps protect against medication misuse and theft. There is also personal privacy to consider.
What types of medications should I store securely?
You should store all medications, including prescription drugs, over-the-counter medications, vitamins, and supplements, securely to prevent unauthorized or accidental access.
What features do your storage products offer for safety?
Our products are designed with safety features like child-resistant locks, velcro alert on the bags, and durable construction to ensure secure storage and peace of mind.
Where should I place my medication storage unit?
Place your storage unit in a cool, dry area that is out of sight and away from fluctuations in temperature or humidity, such as bathrooms or near heat sources like stoves or radiators.
How can I ensure my children don’t have access to my medication storage unit?
Always lock your storage unit and keep the key or combination in a place that only adults can access. Educate children about the dangers of medications and emphasize that medications are not candy.
Can I use these storage products for substances other than medication?
Yes! Our storage products can also be used to secure other potentially hazardous items, such as cannabis products, alcohol, or small sharp objects, ensuring they remain out of reach of children and unauthorized individuals.
How do I clean and maintain my medication storage unit?
Use a damp cloth and mild soap to wipe down the storage unit as needed. Avoid using harsh chemicals that could damage the material. Make sure the unit is dry before placing medications back inside.
Can I travel with my medication storage unit?
Yes, many of our storage units are designed to be portable. Check this video from TSA.
Do you offer any warranties or guarantees on your products?
We stand by the quality of our products and offer a 1 year warranty.
1-800-766-0073 info@remedyguard.com
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